NYC Housing Preservation & Dvlpmnt
As the Assistant Cloud Administrator for the Division of HPD TECH, you will maintain the infrastructure and functionality of the Agency's cloud environments also utilized by Section 8\HAS. You will assist clients in installing and troubleshooting client access to cloud services, while working alongside the Cloud Administrator to ensure that cloud services continue to function and service level agreements for function and availability are maintained. You will create, maintain and troubleshoot all parts of the HPD cloud environments with heavy focus on the Section 8\HAS Elite on AVD environment within Azure.
- Provision resources and maintain the cloud environment by adding new servers or databases as needed
- Examine performance metrics, identify, troubleshoot and correct issues within cloud environments to ensure highest possible levels of performance
- Coordinate with vendors and other internal teams to ensure that any issues are both communicated with department heads and are quickly resolved
- Manage security for cloud environments by monitoring access requests and reviewing security logs for suspicious activity
- Maintain and upgrade existing cloud environment components and OS to ensure optimal performance & up to date patch levels
- Manage Azure cloud resources, including creating virtual machines, scale-sets, storage, storage accounts, Virtual Networks, databases, and other resources
- Develop new features and functionality for existing systems while maintaining performance standards
- Monitor system performance to ensure that it meets business requirements and identify potential issues before they become problems, recommending solutions
- Provide technical support for the cloud computing platform to internal customers who use the platform for their day-to-day work
- Provide technical backend and end user support for Section 8\HAS Elite Published app
Minimum Qualifications:
(1) A baccalaureate degree from an accredited college, including or supplemented by twenty-four (24) semester credits in computer science or a related computer field and two (2) years of satisfactory full-time software experience in designing, programming, debugging, maintaining, implementing, and enhancing computer software applications, systems programming, systems analysis and design, data communication software, or database design and programming, including one year in a project leader capacity or as a major contributor on a complex project; or
(2) A four-year high school diploma or its educational equivalent and six (6) years of full-time satisfactory software experience as described in (1) above, including one year in a project leader capacity or as a major contributor on a complex project; or
(3) A satisfactory combination of education and experience that is equivalent to (1) or (2) above. College education may be substituted for up to two years of the required experience in (2) above on the basis that sixty (60) semester credits from an accredited college is equated to one year of experience. A masters degree in computer science or a related computer field may be substituted for one year of the required experience in (1) or (2) above. However, all candidates must have a four year high school diploma or its educational equivalent, plus at least one (1) year of satisfactory full-time software experience in a project leader capacity or as a major contributor on a complex project.
In order to have your experience accepted as Project Leader or Major Contributor experience, you must explain in detail how your experience qualifies you as a project leader or as a major contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk, or as an end user will not be accepted for meeting the minimum qualification requirements.
To be eligible for placement in Assignment Level IV, in addition to the Qualification Requirements stated above, individuals must have one year of satisfactory experience in a project leader capacity or as a major contributor on a complex project in data administration, database management systems, operating systems, data communications systems, capacity planning, and/or on-line applications programming.
Preferred Qualifications:
- Experience with Azure virtual desktop, O365, logs, CLI, and log analytics