Ohio Department of Job & Family Services
The Enterprise Modernization Manager serves as a strategic advisor and technical leader within the Innovative Services and Solutions pillar of OIS. This position is part of the Enterprise Architecture team, which guides the agency’s long‑range technology direction and ensures that solutions are aligned with business goals, modernization priorities, and emerging capabilities.
Working in a collaborative, matrixed environment, the Enterprise Modernization Manager partners closely with enterprise architects, business relationship managers, technical specialists, and business leaders to evaluate new technologies, define enterprise standards, and shape agency wide strategies—especially in the areas of enterprise modernization, Agentic AI, automation (including RPA) and data analytics. The team’s work plays a central role in advancing ODJFS’s ability to leverage intelligent automation, improve service delivery, and support data driven decision making across all program areas.
This role is ideal for someone who enjoys solving complex problems at scale, influencing enterprise technology direction, and helping the organization responsibly adopt innovative technologies such as AI, machine learning, and automated digital workflows.
Duties include but are not limited to:
- Provide technical advice and recommendations to the OIS Chief Architect, OIS Administrators, and agency executives on enterprise information systems strategy, enterprise modernization, and AI initiatives.
- Serve as a consultant to executives, managers, and line‑of‑business customers on information systems analysis, planning, enterprise data strategy, and emerging technology opportunities.
- Lead and conduct development and maintenance of enterprise architecture work efforts and produce architecture artifacts, standards, and roadmaps to guide enterprise solution design.
- Apply enterprise architecture principles to conduct high‑level enterprise analysis, design, planning, and implementation activities.
- Analyze technology market trends, especially in AI, data platforms, and automation, and provide research‑based recommendations to leadership.
- Provide architecture input for RFP’s and contribute actively to evaluating RFPs for modernization initiatives and provide architectural and design governance for enterprise modernization efforts.
- Assess business needs and priorities and advise stakeholders on technology options, risks, cost‑benefit considerations, and impacts to enterprise systems.
- Supervises assigned staff and provides directions to implement automation projects that include RPA and AI solutions
- Keep current with emerging technologies, conduct informal learning sessions and provide technical presentations for the organization
The ideal candidate will possess the following:
- Enterprise Architecture and/or Solution Architecture proficiency.
- Solution Design and Application Integration experience.
- Leading Cloud Modernization efforts and providing enterprise architecture governance.
- Evaluating solicitations like RFP, RFQ for cloud modernizations and/or AI implementations and experience providing architecture input.
- Solid understanding of Artificial Intelligence (AI) concepts and experience preferred.