Strategic Technologies Lead

This Strategic Technologies Leader position is a new role that is focused on building and managing Generative AI technical solutions for the agency. They will work closely with CalHHS Agency and its 12 departments to appropriately democratize access to data, solve problems for our workforce, and improve Californians' equitable, friction-free access to CalHHS services and enable better outcomes. They will also play an important role in AI risk management and AI training for our workforce.

Essential Functions

Customer-Focused, Innovative, and Agile AI Solutions

• Lead the creation of customer-focused AI and GenAI solutions that are responsive, agile, and aligned with the mission and evolving needs of CalHHS Agency programs.
• Apply modern digital and AI-driven practices to enhance user experience, automate processes, and deliver value quickly.
• Design and implement innovative AI-enabled solutions that anticipate and respond to user and stakeholder needs across CalHHS Agency.
• Strengthen partnerships and foster collaboration across CalHHS Agency programs and with external stakeholders to explore and co-develop AI-enabled use cases.
• Embrace and promote the use of emerging technologies, especially GenAI, to improve efficiency, decision-making, and service delivery.
• Develop and share AI/GenAI tools, frameworks, techniques, and best practices that support continuous improvement and responsible innovation. 

**Strategic Infrastructure, Tools, Architecture, and Standards **

• Support and promote the adoption of modern infrastructure, AI platforms, scalable tools, and enterprise architecture that enable intelligent automation and secure AI/GenAI integration.
• Maintain expert-level knowledge of AI/GenAI technologies, industry trends, and best practices, including cloud-native architectures, machine learning operations (MLOps), and ethical AI design.
• Recommend modern platforms, AI frameworks, and cloud-based tools aligned with CalHHS Agency’s digital and data modernization goals.
• Ensure AI and infrastructure design aligns with California Department of Technology (CDT) policies, CalHHS Agency enterprise architecture standards, and industry best practices.
• Contribute to enterprise-level decisions regarding the technical strategy for implementing responsible and secure AI at scale.

**Governance, Policy, and Strategic Planning **

• Participate in enterprise governance and risk management activities, particularly those involving the oversight, accountability, and ethical use of AI and GenAI technologies.
• Engage in AI-related data governance activities that promote secure, high-quality, and privacypreserving data use.
• Plan, develop, and document policies, procedures, and methodologies that guide the responsible development, deployment, and use of AI/GenAI technologies.
• Advise executive leadership on emerging AI-related risks and opportunities, and contribute to enterprise policy that supports safe, effective, and inclusive AI implementation.
• Contribute to the development of the CalHHS Agency’s overall IT and AI strategy, ensuring longterm alignment with innovation, equity, and public trust objectives.

Leadership, Collaboration, and Partnership Development

• Provide strategic vision and leadership to position CalHHS Agency as a leader in responsible AI and GenAI innovation across the public sector.
• Collaborate with business and technical teams, academic institutions, and control agencies on AIdriven initiatives that support data-informed decisions and modern service delivery.
• Act as a thought leader and change agent in driving enterprise adoption of AI/GenAI while upholding privacy, equity, transparency, and accountability.
• Build strong partnerships across CalHHS Agency and external organizations to scale responsible AI use and enable effective inter-agency knowledge exchange.
• Lead ethical AI experimentation across multidisciplinary teams while championing a culture of continuous learning and innovation.